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for page to loadSupport is available 24/7. Ask about a service, follow a refund, or request a further review of a complaint.
Email our support team at support@novagameservices.com. For order or refund enquiries, include your order number. Do not send passwords or payment credentials.
We acknowledge your request with a receipt. Our team reviews the agreement, delivery and payment information before giving a reasoned response. If you disagree with a decision, ask for a further review. You retain your lawful complaint and dispute rights.
Submit your request below and keep the receipt reference. Our support team checks the order, payment and delivery records, then explains the proposed resolution and any refund calculation.
A refund request being received, an amount being approved, a refund being submitted and funds arriving are separate stages. We explain the current stage when you contact us. If you disagree with a decision, use the same reference to request a further review.